Terms & conditions

This page and any pages it links to explains Self-Serve.co.uk’s terms of use. You must agree to these to use Self-Serve.co.uk.

Who we are

Self-Serve.co.uk is owned by Barbour Logic Limited (Company number 5098036) of 1-2 Harbour House, Harbour Way, Shoreham-By-Sea, England, BN43 5HZ. Barbour Logic Limited will be referred to as ‘we’ from now on.

Using Self-Serve.co.uk

You agree to use Self-Serve.co.uk only for lawful purposes. You must also use it in a way that doesn’t infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

We update Self-Serve.co.uk all the time. We can change or remove content at any time without notice.

Services

You can use Self-Serve.co.uk to access information on appealing or challenging a penalty charge notice. Where available, you may also use Self-Serve.co.uk to submit your challenge to the council.

Linking to/from Self-Serve.co.uk

Self-Serve.co.uk links to and from websites that are managed by the council, its service providers or other organisations. We don’t have any control over the content on these websites.

We’re not responsible for:

• the protection of any information you give to these websites
• any loss or damage that may come from your use of these websites, or any other websites they link to

You agree to release us from any claims or disputes that may come from using these websites.

You should read all terms & conditions, privacy policies and end user licences that relate to these websites before you use them.

Disclaimer

While we make every effort to keep Self-Serve.co.uk up to date, we don’t provide any guarantees, conditions or warranties that the information will be:

• current
• secure
• accurate
• complete
• free from bugs or viruses

We’re not liable for any loss or damage that may come from using self-serve.co.uk. This includes:

• any direct, indirect or consequential losses
• any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise
• the use of self-serve.co.uk and any websites that are linked to or from it
• the inability to use self-serve.co.uk and any websites that are linked to or from it

This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen.

This includes (but isn’t limited to) the loss of your:

• income or revenue
• salary, benefits or other payments
• business
• profits or contracts
• opportunity
• anticipated savings
• data
• goodwill or reputation
• tangible property, including loss, corruption or damage to data or any computer system
• wasted management or office time

We may still be liable for:

• death or personal injury arising from our negligence
• fraudulent misrepresentation
• any other liability which cannot be excluded or limited under applicable law

Information about you and your visits to Self-Serve.co.uk

We collect information about you in accordance with our privacy policy By using Self-Serve.co.uk, you agree to us collecting this information and confirm that any data you provide is accurate.

Virus protection

We make every effort to check and test Self-Serve.co.uk for viruses at every stage of production. You must make sure that the way you use Self-Serve.co.uk doesn’t expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system.

We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use Self-Serve.co.uk.

Viruses, hacking and other offences

When using Self-Serve.co.uk, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful.

You must not try to gain unauthorised access to Self-Serve.co.uk, the server on which it’s stored or any server, computer or database connected to it.

You must not attack Self-Serve.co.uk in any way. This includes denial-of-service attacks.

We’ll report any attacks or attempts to gain unauthorised access to Self-Serve.co.uk to the relevant law enforcement authorities and share information about you with them.

Governing law

These terms & conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms & conditions, or your use of Self-Serve.co.uk (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.

General

We might decide not to exercise or enforce any right available to us under these terms & conditions. We can always decide to exercise or enforce that right at a later date.

Doing this once won’t mean we automatically waive the right on any other occasion.

If any of these terms & conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms & conditions will still apply.

Changes to these terms & conditions

Please check these terms & conditions regularly. We can update them at any time without notice.

You’ll agree to any changes if you continue to use Self-Serve.co.uk after the terms & conditions have been updated.